Regulatory Disclosures
Anti-Money Laundering
TA Real Estate ("TA") is committed to complying with statutory and regulatory requirements designed to combat money laundering and terrorist financing. We complete and monitor AML screening (incl automatic worldwide sanction and PEP screening). This requires us to obtain, verify, and record information that identifies each person or entity that formally engages TA or establishes a relationship with the Firm. Specifically, we are required to collect the following information: legal name, date of birth, address and identification number. A legal entity may need to provide other information such as its principal place of business, local office, employer identification number, certified articles of incorporation, and a partnership agreement or a trust agreement. We may also ask for a copy of your driver’s license or seek additional documentation.
Business Continuity
We disclose to customers how our business continuity plan addresses the possibility of a future significant business disruption and how the member plans to respond to events of varying scope.
We have a robust continuity plan in place to deliver a “business as usual” status in all eventualities. As a leading advisory business, we are familiar with virtual and agile team working, from working on site with our clients; from our London offices and working from home.
People
Our priority is the safe guarding and well being of our people and the clients we work alongside. TA advocate an open door policy to employees who wish to discuss any concerns. We remain transparent at all times, employees receive accurate and timely communications, always based on the latest official guidance (incl Public Health England and Government). Our communication systems ensure employees are kept informed regardless of their location or situation severity.
Work
We have systems and structures in place which enable us to react quickly and effectively, ensuring projects are prioritised and delivered. We adopt sensible procedures to client meetings and site visits, liaising with clients for guidance and making use of technology where appropriate.
To enable our people to carry out their roles, our central London office is open for those that need it and this is prepared in line with government guidelines. Teams conduct regular pipeline reviews to ensure business critical situations and time sensitive jobs are prioritised.
Technology
Tried and tested systems in place enable employees to work remotely. Technology in place facilitates agile working and seamless continuity of service (Microsoft teams, Laptops, Cell phones).
A robust approach is in place to managing client data and information is secured and protected. Our existing networks and systems will maintain client security and confidentiality at all times.
Privacy Policy
Privacy statement
Who we are
TA Real Estate (TA) is a leading City of London Tenant advisor of office real estate leasing services.
Our commitment to privacy
We take our responsibility to protect the personal information provided to us seriously. This statement explains how we do that. It sets out what we do with the personal information we hold, how we protect it, and it explains your privacy rights (where applicable).
Changes to this Privacy Statement:
TA may update this Privacy Statement from time to time. When we have to do this the revised statement will be shown on this page, and where appropriate, by notification on our website. Please check this page from time to time to review any changes we have made.
Personal information we collect:
When we collect personal information, we are transparent about how we will use it.
We collect information:
Through our website including names, addresses and email details.
Cookies
Our website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
For further information, visit allaboutcookies.org.
How do we use cookies?
“The Site” uses cookies in a range of ways to improve your experience on our website, including:
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality and Required – “The Site” uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Analytics and Performance Cookies – “The Site” use Analytics and Performance cookies to collect information about our visitors interaction with our site. Storing these cookies is how we populate data for analytics such as traffic sources, unique visitors, your IP address, webpage you visited prior to coming to this website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Our legal basis for processing your information
We rely upon a number of different legal bases for processing personal information and special category personal information – these include processing personal information where it is in our legitimate interests to do so, where this is necessary for the fulfilment of a contract or where the processing is necessary to carry out our legal obligations. This means that we use personal information to run our business and to provide the services we have been asked to provide. We only collect information that has been supplied voluntarily, you do not have to provide us with personal information. However, if you do not provide us with information we need by law or require to do work, we may not be able to offer our services.
How we use your information
We use your personal information for legal compliance and may use it in one or more of the following ways:
We may use the contact information you supply to respond to your requests.
Where you give us consent, we may use personal information to provide you with marketing and advertising about our services for which we shall provide an opt out link.
Personal information may be used to inform you of services that may be of interest to you.
Personal information is used to make your online experience as smooth as possible
Whom we share personal information with
We may share your personal information with:
TA employees who require it to perform their work at TA.
Organisations that support the products or services we provide to you (with your express consent only).
Anyone you give us permission to share it with.
Official bodies to detect and prevent criminal activity for example cybercrime, theft, fraud, terrorism and money laundering.
We will never pass on your personal information beyond TA and our cybersecurity provider without your express consent and we have robust systems to keep your details safe and secure.
Stopping us contacting you
If you have provided us with consent to supply you with information, you can opt out via a link on the information provided.
Keeping your information safe
We commit to appropriate and robust security to protect personal information wherever it is located, and whether it is in electronic or manual form.
Your Rights
Where applicable you may have the following rights over your personal information:
Request a copy of the information we hold
You can access the personal information we hold about you. To do so please contact us by email at privacy@tarealestate.co.uk.
Ask us to not use your information
If for any reason you do not want us to hold or use your information, please contact us by email at privacy@tarealestate.co.uk. Should we need to keep some of your information for legal, regulatory and business reasons we shall inform you of this so transparent.
Have your information corrected
If you think the personal information we hold is wrong contact us at privacy@tarealestate.co.uk. We are committed to holding personal information that is accurate and current.
How long we keep your information
We endeavor to keep your information for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
How to complain
If you need to make a complaint about our handling of your personal information, please contact us directly at privacy@tarealestate.co.uk.
Edition 1– 22.12.2020